Five on-demand modules that stop SIL poaching before it costs you a participant. Access lands in your member area after payment.
The offer is usually made by someone already working in the house, and it is usually made about the participants with the most hours. Contract clauses will not stop a participant choosing someone else, and nothing lawful could. They decide whether the worker who made the offer can take the placement with them, and whether you can show the Commission you discouraged it properly. The retention practice that stops the offer being attractive is the other half, and it is in here too.
Five on-demand modules built for SIL operators. They cover the mechanics of poaching, the contract clauses that survive an Australian court, the evidence you need behind them, your obligations under the NDIS Code of Conduct, and the retention practice that stops the problem at the source. Three fillable worksheets and a knowledge check with every module.
Why the risk concentrates on high-hour participants rather than short community clients, why discouragement is your frontline control, and the difference between unlawful solicitation and a participant lawfully choosing to follow a worker.
Non-solicitation, restraint of trade, non-recruitment of staff, and confidentiality with privacy, each drafted to the legitimate-interest and reasonable-scope test, and applied to casuals and subcontractors, not just full-time employees. Includes the fillable clause library. General information only, not legal advice: have your lawyer review anything before you rely on it.
How to show a restraint is reasonable, why it must be written, agreed and supported by consideration, what enforcement actually costs in civil action, and the log and exit-interview record that make a clause worth having.
How to protect participants without cutting across choice and control, how to evidence the awareness training you give workers, and how to build a company code of conduct that goes past the NDIS baseline.
The recognition, relationship and review practices that make poaching fail before it starts, including the participant relationship no competing worker can replicate. Includes the retention and recognition playbook.
“Loma helped me strengthen our growth direction with clear, practical advice that was grounded in the realities of service delivery. She is sharp, structured, and highly strategic.”
"SIL poaching is one of the most consistent operational problems I see. Providers put enormous effort into getting participants into their houses and very little into keeping them there. This course gives you the contracts, the evidence and the retention practice to close that gap. Five modules, practical throughout."
SIL Poaching
AU$249.00
AU$449.0045% offEverything you need to stop the poaching and keep the participants you already have. Worksheets included, access opens in your member area after payment.
$249incl. GST · one-off · 6 months access Instant access · 6 months access · no call required